T.S.C. Immigration Services understands that its clients are concerned about maintaining the privacy and security of the personal information that the firm receives and processes on their behalf, and would like such processing to be open and transparent to its clients.
In addition, we provide information on how to contact us: (1) to access, correct, or delete your personal information; (2) to exercise choice regarding the processing of your personal information in accordance with applicable laws; and (3) to ask any questions you may have about our privacy practices.
Information We Share
Personal Information We Collect About You
For purposes of providing immigration consulting, T.S.C. Immigration Services may collect certain personal information about you and, if required, your family members and employer. In certain circumstances, we may not be able to provide you with the immigration consulting requested by you if we are not provided with all relevant personal information. We set forth below the ways in which information may be provided to us and the types of information that may be necessary for immigration services and visa processing. We also tell you the purposes for which we may use the information that we receive.
For purposes of providing client services, T.S.C. Immigration Services may collect and process personal information such as your name, address, telephone number, date of birth, marital status, passport number, employment history, educational background, medical information, criminal background history, tax status, financial status, job title and function, and expatriate status.
We may obtain the personal information from a number of sources, such as online questionnaires and forms you complete. In addition, we may obtain personal information from third-party sources, such as former employers, educational institutions you attended and your current or prospective employer. We use this information to provide immigration consulting, such as: (1) analyzing, completing and processing immigration, visa and related filings and submissions to relevant government agencies; (2) assisting with relocation and other expatriate issues; and (3) providing access to online case-management tools, where applicable.
If you request information about our services, you may choose to provide personal information such as your name, address, email address and telephone number. We use your information to respond to your request.
Other Uses of Information
We may use personal information we collect for other purposes, such as client and T.S.C. Immigration Services’ administration, data analytics, and compliance with applicable laws and T.S.C. Immigration Services’ policies and procedures.
Sensitive Personal Data
Certain categories of personal information may be considered “sensitive” and are subject to a higher level of data protection. These categories may include race or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, sex life or sexual orientation, physical or mental health or condition, and data relating to offenses, and/or criminal convictions.
In the context of the services we provide, T.S.C. Immigration Services may collect sensitive personal data in limited circumstances, for example when such data are necessary to comply with the legal obligations of the country in which you are seeking a visa or work permit. For instance, we may need to ask whether you have been previously convicted of any criminal offenses or other personal matters when the applicable immigration laws would require such data in an application.
Information We Collect by Automated Means
We may collect certain information by automated means for our own purposes when you visit our websites or web-based interfaces, such as how many users visited our sites and the pages accessed. By collecting this information, we learn how to best tailor our websites to our visitors. We collect this information through “cookies” and IP addresses.
Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. Please note, however, that without cookies, you may not be able to take advantage of all our website features.
Log files, usage data and IP addresses
Log files are web server files (containing information such as domain name or IP address, URL, http response code, or the date and duration of your visit) that are automatically created when an Internet user visits a website. An IP address is a unique identifier that certain electronic devices use to identify and communicate with each other on the Internet. When you visit our website, our servers log your IP address. In combination with other data, this information helps us understand which features are of interest to our visitors and the regions of the world where these visitors are located. In addition, log files help detect disruptions that may interfere with the provision of our website.
How We Protect Personal Information
We seek to ensure that any personal information that we hold about you is accurate, complete, current and otherwise reliable based on data you or an employer provide in order to provide the immigration consulting and legal services. We seek to collect personal information that is adequate, relevant and not excessive for these purposes.
We maintain appropriate administrative, technical, and physical safeguards to protect against loss, misuse or unauthorized access, disclosure, alteration, or destruction of personal information. We educate our employees and strive to maintain appropriate standards of conduct with regard to the protection of personal information. We take steps to require that third parties who assist in our provision of services abide by all applicable privacy and data protection laws and prohibit them from using your information other than in connection with the services they have been engaged to provide.
Your Choices and Rights
As set out above, T.S.C. Immigration Services may collect certain information about you for purposes of providing immigration consulting and legal services. In the unlikely event that T.S.C. Immigration Services wishes to use this information in a way that is incompatible with these purposes, we will notify, as applicable, either your employer on whose behalf we process your information or you if you have engaged T.S.C. Immigration Services directly. We will respect your decision if subsequently your employer informs us or, where we notify you directly, you inform us that you wish to opt-out of personal information about you being processed for the new purpose. If sensitive personal information is involved, we will only use your information for the new purpose if you actively communicate your consent to this processing to your employer or us, as applicable, in accordance with the requirements of applicable laws. We will follow the identical procedure if we disclose personal information to third parties that are expected to process the personal information for their own independent purposes.
We also will assist you with reasonable access to your personal information and, where appropriate, with the ability to review and correct inaccuracies. We will use reasonable efforts to assist you respond to an access request or, where required under law, to respond directly to a valid access request within a reasonable period of time. To help protect your privacy and provide security, T.S.C. Immigration Services takes reasonable steps to verify your identity before granting access to information. To exercise these rights, please contact T.S.C. Immigration Services.